Before we knew it, both Gabriel and I were both full-time in the business, and soon after my brother Juan joined us, making us a fully family owned and operated business. Instead of growing into a vast network, we’ve intentionally stayed small to provide impeccable care and five-star hospitality in the pet care industry. Instead of contracting people you don’t know (or trust), you’ll always be able to put a face to the name and never wonder who is taking care of your dog.
Where we are today
Zero calls later, I realized it would take a greater commitment and little something extra to set us apart. Without skipping a beat, I left my hospitality job to go all-in on our mission to make luxury pet care accessible and fun.
Our Light bulb moment
At the time, I was putting my business degree to work at a five-star diamond hotel in Manhattan (great job, but the stress made my hair fall out). We interviewed dozens of dog walkers but couldn’t find anyone we trusted with our dog.
After that final interview, I printed up 500 flyers on our alma mater’s copy machine and pasted them on every message board on campus.